Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective

Your residents can use ResidentPortal to make online payments. If a resident has previously made a payment and saved their billing info, they can use that information for future payments. This option does not appear if a resident has saved their billing information but has not yet made a payment.

Editing Stored Billing Info

1. The resident logs in to ResidentPortal.

2. The resident locates the Main Menu on the left side of the screen, clicks Payments and then Wallet.

3. On the Wallet screen, the resident clicks the edit icon  in-line with the payment type that needs to be updated.
   • The resident may also delete payment methods from this screen by clicking the delete icon  in-line with the payment type.

4. The resident makes any desired changes to their Payment Method and clicks the I have read and accept the Terms and Conditions checkbox.

5. Depending on the payment type, the resident clicks either Update Card or Save. Any changes made to the payment method are now saved.

• • The resident may also click Delete Payment Method to delete the saved payment record from their ResidentPortal account.

Related Articles:

Making a Payment in ResidentPortal 4.0: Resident Perspective

Residents can also make one-time payments from their ResidentPortal account.

Setting Up Auto-Payments in ResidentPortal 4.0: Resident Perspective

Residents can set up automatic payments in ResidentPortal to ensure they always pay their rent on time.

UPDATED: 03/28/2022