Cancelling a Payment in ResidentPortal 4.0: Resident Perspective
Cancelling a Payment in ResidentPortal 4.0: Resident Perspective After a resident submits a payment in ResidentPortal, there is a short window of time where they can cancel the payment if needed. E-check and ACH payments can be cancelled until 3 p.m. mountain time on the day the payment was made. Debit or credit c…
Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective
Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective Your residents can use ResidentPortal to make online payments. If a resident has previously made a payment and saved their billing info, they can use that information for future payments. This option does not appear if a resident has saved the…
Setting Up Auto-Payments in ResidentPortal 4.0: Resident Perspective
Setting Up Auto-Payments in ResidentPortal 4.0: Resident Perspective Your residents can use ResidentPortal to make online payments. Setting up auto-payments is a convenient way for residents to consistently pay rent on time. Setting Up Auto-Payments * The resident logs in to ResidentPortal. * On the left…
Creating a ResidentPortal Account in Entrata
Creating a ResidentPortal Account in Entrata If a resident has trouble creating their ResidentPortal account online, you can create their account for them. * In Entrata, go to Residents >> All Residents. * Select a resident by clicking on their name to open the Resident Profile. * You can also use the filt…
Making a Payment in ResidentPortal 4.0: Resident Perspective
MAKING A PAYMENT IN RESIDENTPORTAL 4.0: RESIDENT PERSPECTIVE Your residents can use ResidentPortal to make online payments. If your property doesn't use ResidentPortal, your residents can use the ResidentPay online portal instead. Residents can make payments, schedule auto-payments, see their account balance, set …
Resetting a Resident's ResidentPortal Password
Resetting a Resident's ResidentPortal Password If a resident cannot reset their password using the Forgot Password link in ResidentPortal, you can reset it for them. * In Entrata, go to Residents >> All Residents. * Select a resident by clicking on their name to open the Resident Profile. * You can also us…
