Creating a ResidentPortal Account in Entrata

If a resident has trouble creating their ResidentPortal account online, you can create their account for them.

1. In Entrata, go to Residents >> All Residents.

2. Select a resident by clicking on their name to open the Resident Profile.

• • You can also use the filter to search for a resident. Click the filter icon  to open the filter pop-up window.

3. In the Quick View section on the right-hand side of the screen, click Edit.

4. Enter the resident's email address into the Email textbox and create a new password by typing it into the Password textbox, or click Auto-Generate Password.

• • When auto-generating a password, check the Email Password checkbox to email the password to the user.
  • Auto-generating the password creates a unique and secure password, which Is then given to the resident to access their account. Once the resident has logged Into Resident Portal, they should Immediately update their password.

5. Click Save. The resident uses their email address and new password to log In to ResidentPortal.

Notes:

• If an applicant has not completed their application, they can't log in to ResidentPortal. The lease status in the Resident Profile must be Future.

Related Articles:

Resetting a Resident's ResidentPortal Password

UPDATED: 03/28/2022