Moving In a Resident Using the Move-In Board The Move-In Board is based on the move-in checklist. The Move-In Board provides an organized display of the tasks that you must accomplish when moving residents in. Moving a Resident In Using the Move-In Board helps you and your residents complete all necessary task…
Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective Your residents can use ResidentPortal to make online payments. If a resident has previously made a payment and saved their billing info, they can use that information for future payments. This option does not appear if a resident has saved the…
ENTRATA DASHBOARD - RESIDENTS This guide provides an overview of the Residents tab on Entratas Dashboard. The Dashboard aims to provide a user-friendly interface for easy navigation and task resolution. Residents Contact Needed * Residents show under the Contact Needed tab are those who have reached out an…
Editing Roommate Interest Questions from the Bulk Unit Assignment (BUA) Board The Bulk Unit Assignment (BUA) board simplifies the unit assignment and notification process for student properties. You can easily access and edit a student's roommate interest questions from the BUA. Roommate interest questions can hel…
Creating a Roommate Group on the Bulk Unit Assignment (BUA) Board The Bulk Unit Assignment (BUA) board simplifies the unit assignment and notification process for student properties. Before you begin making assignments, you may want to create roommate groups. To view the BUA in Entrata , go to Residents >> Bulk…
Moving Out a Returning Student At student properties, it's common to have residents with gaps between their current lease and their renewal. In these situations, the move-out process differs slightly. After the gap in their lease passes, you'll move them back in. Placing a Resident on Notice When you give no…
Performing a Bulk Roommate Shuffle The Bulk Roommate Shuffle Tool allows you to move residents from one unit to another without modifying the lease. The system completes a portion of the usual transfer process to open a new ledger for the new unit. You can't complete a roommate shuffle in the following circumst…
Getting to Know the New Bulk Unit Assignment (BUA) Board Designed for student properties, the New Bulk Unit Assignment (BUA) board simplifies your workflow for unit space assignment, roommate selection, and notifications for residents. In this article, you'll learn about the different features available on the New…
ENTRATA OVERVIEW You will understand why we use Entrata and why it is Important to you/your staff. What Is Entrata? * Entrata is a property management software that incorporates your property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management softwa…
Resetting a Resident's ResidentPortal Password If a resident cannot reset their password using the Forgot Password link in ResidentPortal, you can reset it for them. * In Entrata, go to Residents >> All Residents. * Select a resident by clicking on their name to open the Resident Profile. * You can also us…