Editing Roommate Interest Questions from the Bulk Unit Assignment (BUA) Board
Editing Roommate Interest Questions from the Bulk Unit Assignment (BUA) Board The Bulk Unit Assignment (BUA) board simplifies the unit assignment and notification process for student properties. You can easily access and edit a student's roommate interest questions from the BUA. Roommate interest questions can hel…
Creating a Roommate Group on the Bulk Unit Assignment (BUA) Board
Creating a Roommate Group on the Bulk Unit Assignment (BUA) Board The Bulk Unit Assignment (BUA) board simplifies the unit assignment and notification process for student properties. Before you begin making assignments, you may want to create roommate groups. To view the BUA in Entrata , go to Residents >> Bulk…
Sending Unit Assignment Notifications
Sending Unit Assignment Notifications The Bulk Unit Assignment (BUA) board simplifies the unit assignment and notification process for student properties. Entrata recommends sending assignment notifications at least 10 days before the move-in date in case you need to make changes and re-notify residents. To view …
Cancelling a Payment in ResidentPortal 4.0: Resident Perspective
Cancelling a Payment in ResidentPortal 4.0: Resident Perspective Residents can cancel a payment immediately after submission on the ResidentPortal payment confirmation page. Residents may request payment voids by contacting the property. ACH payments can be voided in Entrata until approximately 5:00 PM EST on t…
Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective
Editing Stored Billing Info in ResidentPortal 4.0: Resident Perspective Your residents can use ResidentPortal to make online payments. If a resident has previously made a payment and saved their billing info, they can use that information for future payments. This option does not appear if a resident has saved the…
Creating a ResidentPortal Account in Entrata
Creating a ResidentPortal Account in Entrata If a resident has trouble creating their ResidentPortal account online, you can create their account for them. * In Entrata, go to Residents >> All Residents. * Select a resident by clicking on their name to open the Resident Profile. * You can also use the filt…
Getting to Know the New Bulk Unit Assignment (BUA) Board
Getting to Know the New Bulk Unit Assignment (BUA) Board Designed for student properties, the New Bulk Unit Assignment (BUA) board simplifies your workflow for unit space assignment, roommate selection, and notifications for residents. In this article, you'll learn about the different features available on the New…
Making a Payment in ResidentPortal: Resident Perspective
Your residents can use ResidentPortal to make online payments, schedule auto-payments, see their account balance, set up a refund account, and view their payment history. Payments post in real time to Entrata. If the resident wants to view a record of the transaction, the resident goes to ResidentPortal -> Main Menu…
Getting To Know The Lead Profile
The Lead Profile is where you can find the most important lead details, and complete actions that move applicants along the lead-to-lease process. The tabs that appear in the Lead Profile depend on the status of the lead. Until an application is started, only the Lead Summary, Documents, and Activity Log tabs are ava…
